Outpatient and Ambulatory Surgery CAHPS will become MANDATORY starting in 2024. This will include Medicare-certified hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs). OAS CAHPS includes several mode variations: Mailed survey, Telephone questionnaire, and Web/email based survey utilizing a portal/link.
Keeping a pulse on the status of your employees, your board or your customers is critical to effective leadership. Not only do we have extensive survey experience, we actually have developed our own suite of survey tools (by our own team of developers) including dashboards and output tools that provide you with much more than just data. How many companies can say (or do) that?
Along with using research and training to help businesses focus internally, we also put those insights to work to help them promote themselves externally. For over 20 years, we have been creating effective, cost-efficient communications for a diverse client base, with research and data at the foundation.