CMS proposes to update the Improvement Activities inventory for the 2022 performance year, including seven new activities and modifying 15 current activities. As part of the activities to be removed is the IA_PSPA_11 participation in CAHPS or another supplemental questionnaire. This does not preclude any participants from continuing to obtain patient experience and analyze their data for ongoing quality of care improvement.
Keeping a pulse on the status of your employees, your board or your customers is critical to effective leadership. Not only do we have extensive survey experience, we actually have developed our own suite of survey tools (by our own team of developers) including dashboards and output tools that provide you with much more than just data. How many companies can say (or do) that?
Along with using research and training to help businesses focus internally, we also put those insights to work to help them promote themselves externally. For over 20 years, we have been creating effective, cost-efficient communications for a diverse client base, with research and data at the foundation.