Dr. Angie Charlet Schierer
DBA, MHA, RN
Vice President - Training & Development
Angie@CanopyAssociates.com
(309) 312-0371
Jake Hanson
Director of Sales
Jake@CanopyAssociates.com
(309) 966-5998
In our last post, we discussed the difference between patient engagement and patient experience. Today, we’re focusing on patient engagement and its significant impact on patient satisfaction, health outcomes, and overall experience. Here are the top five best practices for enhancing patient engagement, along with actionable ways to implement them.
In the world of healthcare, Patient Engagement and Customer Experience are two similar yet different concepts that influence how hospitals and healthcare providers interact with patients and their families. While both are crucial for improving outcomes and satisfaction, they are distinctly different at their core. So, what are the differences between the two? Let’s take a deep dive into each concept.
Our hands-on, minds-on approach is a radical, creative, and experiential process that helps you boost innovation and improve business performance.
TrainingWith a team of subject matter experts and over 30 years of experience, no one understands the importance of ongoing education more than we do.
EducationOur strategic approach to consulting is quite simple: we help your team change and we help your business transform. And it all starts with a foundation of values that your company holds true.
ConsultingAn innovative approach to Ancillary Services Benchmarking with Peer-to-Peer Comparisons in Radiology, Labs, Therapy, and more.
ComparaKeeping a pulse on the status of your employees, your board or your customers is critical to effective leadership. Not only do we have extensive survey experience, we actually have developed our own suite of survey tools (by our own team of developers) including dashboards and output tools that provide you with much more than just data. How many companies can say (or do) that?
Along with using research and training to help businesses focus internally, we also put those insights to work to help them promote themselves externally. For over 20 years, we have been creating effective, cost-efficient communications for a diverse client base, with research and data at the foundation.
MarketingVice President - Training & Development
Angie@CanopyAssociates.com
(309) 312-0371
Director of Sales
Jake@CanopyAssociates.com
(309) 966-5998