Canopy Associates

ED CAHPS

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3 years 1 month ago #1 by canopy
ED CAHPS was created by canopy
CMS launched the pilot for ED CAHPS in alignment to the AHRQ principles and guidelines outlined for patient experience and care survey back in 2012. Since this time several iterations have been established and tested. CMS recommends three mode variations: Standard Mixed Mode (mailed paper survey and follow up with phone call attempt); Web-Telephone Mode (Email followed by phone call) or Web-Mail-Telephone (using all three modes). CMS has not defined any specifications around reporting to a national database or making the ED CAHPS mandatory at this time. In the newly released proposed rules, CMS announced Requests for Information (RFI) related to quality reporting requirements and strategies to advance health equity. One would anticipate further guidance to be released related to ED CAHPS upon analysis of the RFIs.

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Angie Charlet

Dr. Angie Charlet Schierer
DBA, MHA, RN

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