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Articles.

Stay informed with expert insights from Canopy & Associates. Our articles cover the latest trends, strategies, and best practices in healthcare consulting, training, and leadership development.

Patient Safety Success Story: How One Small Hospital Cut Medication Errors in Half

Patient Safety Awareness Week rolled around in 2024, and a small rural hospital in the Midwest decided it was time to tackle a problem that’s all too common – medication mistakes.

Patient Safety: It Doesn’t End at the Hospital Door

Here’s the thing about patient safety – it’s not just a hospital problem. It’s a kitchen table problem. It’s a classroom problem. It’s a workplace problem.

Patient Safety Awareness Week: It’s Everybody’s Job (And It’s More Than a Week)

Every March, hospitals across the country take part in Patient Safety Awareness Week—a chance to shine a light on the work that keeps patients safe.

Mastering the Art of Virtual Facilitation: A Crucial Skill for Distributed Teams

In today's digital age, the landscape of corporate training and facilitation has undergone a significant transformation.

Dr. Rebecca Lee Crumpler: A Trailblazer in Rural Healthcare

Most of us know the big names in Black history, but did you know one woman helped shape modern family medicine? Meet Dr. Rebecca Lee Crumpler, the first Black woman in the U.S. to earn a medical degree.

Why We Wear Red: Go Red for Women & Heart Health

Every first Friday of February, millions of people wear red to take a stand against the leading cause of death among women – heart disease.

Is It Time for a Quality Department Facelift?

As you begin your overall evaluation, here is a quick checklist of items to determine if your department(s) need a revamp.

Communication vs. Connecting: What’s the Best Way to Build Trust & Have Influence?

Communication is the lifeblood of the fast-paced world we live in - but how often are we really connecting with others?

Using LEGO® and Play to Stimulate Innovation & Generate New Ideas

How exactly does LEGO® unlock creativity, and why is play such an effective method?

Building Better Communication with LEGO® Serious Play!

At Canopy Associates, we believe that building better communication starts with breaking out of traditional thinking – and maybe even building a tower.

Strategic Reflection & Planning: Leadership Lessons for 2025

As the curtain falls on 2024, it’s time to roll up your sleeves, reflect, and plan for a brighter 2025.

Top 5 Best Practices for Patient Engagement

We're focusing on patient engagement and its significant impact on patient satisfaction, health outcomes, and overall experience.

Patient Engagement vs. Customer Experience

What's the difference? And how do they relate to HCAHPS?

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