Articles.

Stay informed with expert insights from Canopy & Associates. Our articles cover the latest trends, strategies, and best practices in healthcare consulting, training, and leadership development.

Is It Time for a Quality Department Facelift?

Friday, January 31, 2025

As you begin your overall evaluation, here is a quick checklist of items to determine if your department(s) need a revamp.

Communication vs. Connecting: What’s the Best Way to Build Trust & Have Influence?

Friday, January 17, 2025

Communication is the lifeblood of the fast-paced world we live in - but how often are we really connecting with others?

Using LEGO® and Play to Stimulate Innovation & Generate New Ideas

Friday, January 3, 2025

How exactly does LEGO® unlock creativity, and why is play such an effective method?

Building Better Communication with LEGO® Serious Play!

Friday, December 20, 2024

At Canopy Associates, we believe that building better communication starts with breaking out of traditional thinking – and maybe even building a tower.

Strategic Reflection & Planning: Leadership Lessons for 2025

Friday, November 29, 2024

As the curtain falls on 2024, it’s time to roll up your sleeves, reflect, and plan for a brighter 2025.

Top 5 Best Practices for Patient Engagement

Wednesday, October 30, 2024

We're focusing on patient engagement and its significant impact on patient satisfaction, health outcomes, and overall experience.

Patient Engagement vs. Customer Experience

Wednesday, August 14, 2024

What's the difference? And how do they relate to HCAHPS?