The Canopy Platform
Five products. One connected patient experience.
Everything Canopy builds works together on a single job: how patients experience your hospital — measured, heard, made public, improved, and reported.
The five products, in the order they meet a patient.
Canopy is one platform for the whole patient experience loop: CMS-approved surveys that measure it, real-time feedback inside Epic MyChart that catches it early, review outreach that makes it public, quality measures that improve it — and for Critical Access Hospitals, a complete MBQIP reporting portal.
Measure
Canopy Surveys
CMS-approved HCAHPS and OAS CAHPS plus the full family of patient experience surveys — fielded by mail, email, text, or in-room tablet, reported on one dashboard.
Explore Canopy Surveys →
Listen
LiveHealth Insights
HIPAA-secure surveys inside Epic MyChart. Concerning responses surface in real time, so your team can reach out the same day and make it right.
Explore LiveHealth Insights →
Engage
Radia 360
Review requests by text or email, Google and Facebook reviews in one dashboard, and replies with guardrails that keep patient information out of every response.
Explore Radia 360 →
Improve
Concise
Turn patterns into a quality measures program — track anything you can measure, with each department logging its own data and progress on one dashboard.
Explore Concise →
Report
MBQIP
For Critical Access Hospitals: a complete portal for federal MBQIP reporting — guidance, data collection and submission support, and benchmarks against your peers.
Explore MBQIP →
See it with your own data story.
A demo walks the same loop — with your survey lines, your departments, your reporting.
Request a demo