Canopy Surveys CMS-required and custom patient experience surveys for every care setting. Radia 360 SMS-powered outreach and review growth. Concise Quality measure tracking and improvement. LiveHealth Insights HIPAA-secure surveys inside Epic MyChart. MBQIP Rural quality reporting and benchmarking.

Canopy Surveys CMS-approved HCAHPS and OAS CAHPS, plus the full family of patient experience surveys — all run through one platform.

Free for 6 months with Canopy Surveys Every survey purchase comes with six months of Radia 360 email outreach and Concise free — three products, one decision.

Rural & Critical Access Hospitals CAHPS, MBQIP, and benchmarking built rural-first — not enterprise tools cut down. Clinics & Surgery Centers OAS CAHPS and patient experience surveys for freestanding outpatient organizations. Health Systems Every location's feedback and scores in one place, comparable across the system.

Rural & Critical Access Hospitals Most vendors shrink enterprise software to fit small hospitals. Canopy is built rural-first — surveys, MBQIP, and benchmarking designed around CAHs.

Clinics & Surgery Centers OAS CAHPS for freestanding surgery centers, CG CAHPS for clinic groups — fielded end to end by the team holding the approval most vendors don't.

Blog Ideas, updates, and what we're learning from the field — written by the Canopy team.

Webinars Live sessions with the Canopy team — watch on our site, ask questions, catch the replay.

Guides Practical playbooks for patient experience teams — CAHPS fielding, MBQIP reporting, and improving scores.

Survey Solutions is dissolving. What does that mean for your surveys? Learn more

Blog

Field notes for rural healthcare.

CAHPS changes, CMS deadlines, and practical quality guidance for rural and Critical Access Hospitals — from the team that runs these programs every day.

Topics CAHPS HCAHPS Quality & QAPI Patient engagement Rural health policy Leadership & teams

Audiences Hospitals CAHs FQHCs Clinics Quality leaders Patient experience leaders

CAHPS Jul 1, 2025

Smart Surveys, Smarter Outcomes

A Practical Guide to Patient Feedback That Works

Angie Schierer · 2 min read

CAHPS Jun 4, 2025

Not Just a Score

Why Net Promoter Score (NPS) Matters in Healthcare

Angie Schierer · 3 min read

The month in rural quality, in one email

CAHPS changes, CMS rules, and what's working at hospitals like yours. Monthly, one-click unsubscribe. Pick your streams if you'd rather choose.

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